Icons in the application indicate information or help content.

This Help system contains a left pane and a right pane that let you navigate, search, and view the help content.

Some text in this Help system appears in a different font or is preceded by an icon to indicate a special circumstance.

You can use the Contact Us link at the end of the application page to access support.

We value your feedback! To contact us about a product enhancement or provide a suggestion, call Customer Support at 1.866.277.8407.

You can use the credentials that your administrator provides you with to sign into the application.

You should always sign out of the application to ensure your account's safety.

If SSO (single sign-on) functionality is configured by your organization, then you use an intranet link that your organization provides to access the application. You do not need to provide a user ID or password.

Multi-factor authentication provides an additional layer of security to protect data.

You can change your password at any time.

You can reset your password if you forget it.

There are two ways that you can view product announcements: when you first sign in to the application, or during a session after you have signed in.

The notification banner informs users about product outages, technical difficulties, and other important announcements. The notification banner is the only way to view in-app announcements, and the announcements are only available when customer support releases them to the application.

The Start page is the first page that you see after you sign in.

You can change your account settings from the Account Settings page.

You can de-authorize all registered devices on your account if a security risk is suspected.

You can change your favorite searches at any time.

You can change your search and results settings at any time.

Security questions are required as part of the verification process when you forget your password.

You can provide or update the information that is used for multi-factor authentication during the sign-in process from the preferences page.

You can select the DPPA (Driver’s Privacy Protection Act) permissible use.

You can select the GLBA (Gramm‐Leach‐Bliley Act) permissible use.

You can select the DMF (Death Master File) permissible use for a session unless your administrator has pre-selected the permissible use for user sessions.

Terms and Connectors logic uses Boolean searching to create phrases and concepts based on specific rules of search logic.

You can use special characters to modify your search results.

Other search tips may help make your searches more effective.

Quick Search lets you search an SSN (Social Security number), an address, a reverse phone number, or a company name as the criterion, without having to locate and use the appropriate search form.

Tabs provide you with easy access to your searches.

The top 10 searches that you use more than once automatically appear in your Frequent Searches list for 30 days.

The Favorite Searches list displays searches that you bookmark.

You can use the History feature to view past searches.

You can copy search results to the clipboard. Results that you copy to the clipboard can be pasted into any compatible application.

You can print your search results.

Search results are retrieved and displayed in a table that is organized into columns for easier viewing. Columns vary depending on the data being searched.

Reports and results may contain action icons that you can use to manipulate and explore the returned information.

Reports and results may contain informational and risk indicator icons and flags.

Data may be masked depending on your access level.

People search forms allow you to find information such as addresses, phone numbers, driver licenses, marriage records, and professional licenses.

This section details the Business search forms.

This section details the Property & Assets search forms.

This section details the Court & Admin Filings search forms.

This section details the News search forms.

This section details the FCRA (Fair Credit Reporting Act) search forms.

Reports and results may contain various elements and actions.

The Bankruptcy Report verifies an applicant's name and address at the time of bankruptcy, lists all of the individually and jointly filed bankruptcies, and includes the case numbers, the chapters filed, the disposition and the disposition date, and the date that the bankruptcy was filed.

The Business Report presents a concise picture of a legal, non-human entity.

The Comprehensive Person Report presents data that is on file about a person.

The FCRA Comprehensive Person Report presents contact information, along with assets, property, licensing, and other skip tracing data. You access the report through the Comprehensive Person Report.

The Contact Card Report is designed to help collectors determine the relationship of additional contacts to the consumer (for example, possible father, mother, or sister).

The Death Records Report displays information about the deceased and the death.

The Judgments & Liens (FCRA) report returns lien or judgment records that are associated with an individual or business.

You can print your search results.

You can download search results in the following formats: Adobe PDF (.pdf), CSV (comma-separated values) (.csv), Microsoft Excel (.xlsx), HTML (.html), Microsoft Word (.docx), and text (.txt).

Only users with the admin-level access can access the Administration module.

Administrators can create user accounts to control who can access the application.

Administrators can assign users to groups to apply the same set of access permissions to all members. Users must belong to at least one group to have access to the application.

Administrators can run reports to monitor user activity.

Users may see error messages for various reasons.